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February 6, 2015

social media iinfluencing customers

You’re Missing the Mark on Customer Connections

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How to build stronger and more meaningful relationships Consumers are more digitally connected than ever before, now arming them with the information to be more insistent on truth and quality. In fact, a recent Nielsen report states the average U.S. consumer spends approximately 60 hours a week absorbing content online. This abundance of knowledge significantly increases the expectation customers have of your credit union. The fact is – customers expect…